Presenter: The City of Milton, Chief of Police, Jennifer Frank. Modern policing succeeds not just through enforcement but by proactively building trust, understanding, and shared solutions with the community. Chief Frank’s “win-win” and “finding the why” approach encourages officers to uncover the reasons behind people’s actions, shifting interactions from confrontation to collaboration and helping de-escalate situations. By prioritizing empathy, dignity, and accountability, this mindset strengthens individual encounters and fosters long-term community confidence.

Topics: Guest Speaker, Social Justice